Tuesday, August 26, 2014

How Campaigns Can Avoid Common Twitter Gaffes

Twitter is a quick and easy tool for political campaigns seeking to capture and engage followers. But caution is needed. Common Twitter mistakes can mute positive buzz, or even turn it into a stinging swarm of criticism! Thanks to onlinecandidate.com for alerting campaigners to five common Twitter mistakes. At the top of the list is tweeting from the wrong account. It seems obvious, but candidates, campaign managers and support groups may have multiple accounts -- personal, campaign-specific and even business-related. So make sure to log into the correct account before firing off a tweet. Another dangerous error is confusing a direct message with a general tweet. Anthony Weiner suffered the consequences of this gaffe when a scandalous photo posted to his general Twitter account. Indeed, it's best to assume that any tweet, even direct posts, may not remain private. Error No. 3: Overly emotional venting. It's good to inject personality into communications, but tread lightly. Whining, raging or just plain mean tweets do not win friends or influence positively. And be careful with humor; offensive stereotyping is an obvious no-no, but a joking tone also risks making a campaign seem flippant about issues followers take seriously. Obviously, avoid profanity! Next, if growing campaign followers is the goal, don't let numbers fool you. Having over a million followers doesn't translate into a million votes. Campaigns should pay attention to the metrics (you can measure traffic and re-tweet metrics with tools like Klout, Tweetreach and Twitalizer), but don't focus solely on ROI. Put quality ahead of quantity to reap the intangible benefits of awareness, engagement and relationship building. For the article and links to more Twitter tips, go to http://www.onlinecandidate.com/articles/5-common-twitter-mistakes

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