Tips on Online Fundraising for Political Rookies

For rookie political campaigns, online fundraising can be daunting, appearing to require digital expertise in everything from website building to #cashtags and online video. But even those "starting from scratch" can succeed reassures a recent Campaigns & Elections magazine article by Laura Packard, partner in the Democratic digital strategy firm PowerThru Consulting. Packard ironically begins by warning neophyte fundraisers against rushing into the arms of an expensive digital consultant, especially one who offers to raise big bucks without a proven donor list. Instead, she suggests less costly basic steps to an online fundraising base. Start by being realistic about online fundraising goals, she advises. Direct mail, phone campaigns and big-donor meetings will bring in the bulk of donations; a digital effort is a valuable tool but a supplemental one. And while social media generates lots of buzz, the workhorse of online fundraising is still e-mail. So, Step No. 2 is to find a good Customer Relationship Management (CRM) platform to handle your e-mail deployment and response, ranging from small-file options like Constant Contact to NGP VAN used by most Democratic campaigns. Bottom line: Don't use a personal e-mail account that not only appears unprofessional but lacks good deliverability and response tracking. Third, build a decent website with a prominent e-mail sign-up and a way for potential donors to give via credit card. Website-building doesn't have to be expensive either; domain registration sites offer cheap/free tools to create web pages that are good enough for start-up. Finally, and most important, build that e-mail list; the bigger the list, the more money you can raise! For her suggestions on CRM options and list-building, go to http://www.campaignsandelections.com/campaign-insider/2544/starting-from-scratch-here-s-how-to-hit-your-online-fundraising-goal

HealthCare.gov Mess Has Lessons for Campaigns

What can the Obamacare website debacle teach a political marketer, or a brand marketer for that matter? A recent online post by David Heitman, president of a Colorado branding and PR firm, lays out some cogent lessons for campaigns and causes. The first obvious lesson, he writes, is that it's better to launch late than launch badly. The second lesson is to put a premium on critical feedback. Apparently, pre-launch issues with the HealthCare.gov website didn't get to the top, or the top didn't listen. Next, when something goes wrong, remember that the media and the voters can forgive a mistake but not a cover-up. Trying to deny or hide the truth only incites the media and sours supporters. And don't underestimate the intelligence of your audience by trying to mislead in a world of click-speed data sharing. As Heitman points out, when HHS boasted that 15 million visits showed the popularity of HealthCare.gov, Pew Research could quickly counter that 70% of those visitors had insurance and were not serious shoppers. The impact of technical errors on the Obama administration's credibility also underscores the vulnerability of candidates and campaigns to their high-tech advisors. Make sure your campaign has invested in a proven, trustworthy technical team! But perhaps the toughest political lessons are how failure in the details can undermine the larger vision, and how a launch stumble can risk the race. See the full post at http://www.bcbr.com/article/20131108/EDITION0806/131109942/-1/DigitalEdition