Tuesday, August 5, 2014

Political E-mail Subject Lines: Why So Weird?

Political fundraisers' e-mail subject lines have taken a decided turn toward Crazy Town. A July article by Chris Good of ABC News highlighted just a few recent examples: "Can we chat real quick?" "Wow just wow," "Empty Beer Mugs," "STOP THEM," "I'm going to book your flight and hotel," "Sarah Palin berated me," "Here's the thing," and on and on. Most of these were not fundraising appeals by local fringe candidates but rather messages by knowledgeable political agencies, the Democratic National Committee (DNC), or House and Senate campaigns. Why so weird? Blame it on the e-mail success of the Obama campaign back in 2012, with subject lines such as "hey" and "Do you still live in Illinois?" Those subject lines were scientifically tested on Obama's 13 million e-mail list and won more response. In 2014's midterm fundraising drives, political e-mail gurus are finding that offbeat and personal still test well. "People's inboxes are very much like their Facebook feeds right now," Anne Lewis, head of the Democratic Anne Lewis Strategies consulting firm, explained to Good. "What makes someone want to open an e-mail is if you've invoked their curiosity, or induced anger or... an argument." There's also a follow-the-leader factor, with House and Senate candidates seeking to emulate Obama's success, and smaller campaigns, faced with more limited test universes, borrowing from larger groups and races. But once everybody does it, impact can wain. Good cited the rise of new tactics for e-mail attention-getting: Subject line emoji (a DNC ploy); long subject lines (anti-"hey"); ALL CAPS (shouting works, too); lines ending with a colon (open for more); doom and gloom ("HORRIFYING," "bad news," "throw in the towel" wails the Democratic Congressional Campaign Committee); and customized preview text. For more examples and discussion, see http://abcnews.go.com/Politics/empty-beer-mugs-political-mails-weirder/story?id=24416505

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